LabOS for Phlebotomists

Real-time tools for phlebotomists to easily manage specimen collection and delivery, improving efficiency and control

Simplify Lab Sample Collection and Delivery

LabWay is a mobile-first solution designed to help phlebotomists and couriers manage and optimize sample collection and delivery routes. Through planning personalized routes, tracking package status, and maintaining a secure chain of custody, LabWay ensures that the most efficient routes are followed. It records a comprehensive audit trail, ensuring secure sample handling and effective oversight every step of the way.

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Seamless Integration with Your LIS

LabWay integrates directly with your LabOS platform, automating data synchronization and eliminating manual entry. This connection enables real-time updates on sample status and location while allowing laboratories to add new stops or sample add-ons for phlebotomists en route.

Turnaround time reports and alerts can be generated based on actual collection times, making ensuring timely, accurate data easier.

Enhanced Communication with Labs and Clients

LabWay streamlines communication, enabling phlebotomists, couriers, and drivers to easily coordinate with facilities and patients for home pickups.

With the real-time schedule and route planning, labs maintain complete control over the specimen physical tracking process, while phlebotomists can quickly notify clients and clinics of updated arrival times to avoid delays and improve overall coordination between the lab and its clients.

What Sets LabWay Apart?

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Real-Time Tracking

LabWay offers live tracking and map views of all phlebotomists and couriers, enabling the back office to monitor movements, optimize routes, and make real-time adjustments.

Personalized Route Planning

LabWay generates customized routes for phlebotomists based on sample type, location, and facility requirements to ensure efficient travel and timely pickups.

Powerful Back Office Tools

LabWay’s advanced tracking and coordination tools provide complete visibility of phlebotomists' routes and schedules to back-office teams, ensuring efficient operations and a comprehensive audit trail.

Smart Sample Collection

LabWay assists phlebotomists with intuitive tools such as visual instructions, data prompts, and positive patient identification to ensure accurate and efficient collection.

Seamless Communication with Clients

Phlebotomists can easily contact facilities or patients for home pickups with a simple swipe in the app and update their estimated time of arrival based on real-time data.

Full Integration

LabWay integrates seamlessly with your LabOS platform, syncing all sample data in real time to reduce manual data entry, ensure consistency, and streamline lab operations.

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A Tailored Solution for Every Lab

LabWay adapts to your lab’s specific capacity, requirements, and budget.

The platform ensures efficient operations with real-time adjustments for changes in sample volume, resource availability, and testing requirements.

Automated tracking, dynamic routing and updates per courier and their real-time, location, timely alerts, and up-to-date sample status notifications ensure efficient sample handling and accurate transfer tracking.

Easily Adapt to Changes

LabWay empowers back-office teams with live tracking tools to monitor courier and phlebotomist locations, adapt to disruptions like road closures or schedule changes, and provide real-time support for smooth operations – including on-demand re-routing and live updates.

This is all integrated inside your LabOS LIS, eliminating the need for any third-party involvement.

Enhance Professionalism and Efficiency

LabWay goes beyond administrative tasks, empowering phlebotomists to manage specimen collection, delivery, and documentation.

By automating processes and optimizing travel routes, it reduces daily expenses, improves lab efficiency, and enhances overall professionalism, all while maintaining high standards of clinical and operational excellence.

Curious to See How LabWay Can Elevate Your Lab’s Operational Performance?

What is LabWay and who is it designed for?

LabWay is a mobile-first solution from LabOS, tailored for phlebotomists, couriers, and logistics teams to streamline specimen collection and delivery using mobile devices. It offers optimized route planning, real-time tracking, and secure chain-of-custody features to enhance efficiency and accountability.

How does LabWay integrate with the LabOS LIS?

LabWay seamlessly connects with the LabOS platform, automating data synchronization and eliminating manual entry. It enables real-time updates on sample status and location, allows labs to add new pickup stops mid-route, and generates turnaround time reports and alerts based on actual collection data.

What real-time tools does LabWay provide for route management?

LabWay offers live GPS tracking and interactive map views that enable back-office teams to monitor phlebotomists and couriers in real time. The system supports dynamic rerouting to handle disruptions, optimizing route efficiency, and minimizing delays.

Can LabWay support home sample pickups and patient communication?

Absolutely. LabWay includes integrated communication tools that allow phlebotomists to contact facilities or patients with a simple swipe, update estimated arrival times, and coordinate home pickups – enhancing professionalism and reducing missed visits.

How does LabWay ensure sample security and regulatory compliance?

LabWay maintains a comprehensive audit trail and chain of custody logs for every sample, recording timestamps, GPS data, and handoff events to ensure complete oversight and traceability. This helps labs meet regulatory and compliance standards for sample handling.

What are the operational benefits of using LabWay?

By automating routing and tracking, LabWay reduces manual processes, lowers transportation costs, improves turnaround times, and enhances the professional image of phlebotomy and courier services – all while integrating directly into the existing LabOS LIS.